Frequently Asked Questions
If you have any additional questions, please contact us here
How do I get Quality Assurance testing done for my Online System or Mobile App?
We always provide a fixed price proposal, which includes the process, deliverables and the price. You will first need to provide us with the testing scope (specifications, standards, rules, instructions, mathematics, and any additional information). You may also provide us with test scripts if you want testing to be conducted against your test scripts – please note that in this case, our testing will be restricted to your test scripts, and we will not be testing against the specifications or standards.
You will need to have a working site available or provide us with dowloadable apps for testing. We normally require accounts and back-end access during the testing period. We provide weekly or bi-weekly progress reports. These will include progress percentages for each module and details for each bug found, including screen shots and references to the relevant standard. We retest bugs as they are fixed and invoice monthly based on the progress made. After the conclusion of the testing of your software, we provide you with an in-depth, detailed report and all relevant certificates.
What is independent testing and certification?
We are a wholly Australian-owned testing company based in Melbourne, Australia. We are not owned by, nor do we have any interest in any other company. Our accreditation by various regulators requires us to maintain professional competence, integrity and independence in our work. Each client’s work is treated with complete and utter confidentiality.
Do I get certificates for my site?
Yes, we issue your certificate after the Quality Assurance Testing process is completed and all high and medium priority issues are resolved. Your certificate will state the products/applications successfully tested by us. The certificates themselves are hot linked to the original on the iGlobal Labs web site. These certificates give your customers confidence that the software has been independently tested for reliability and customer satisfaction.